When I get referrals from family members or professionals, I grab the phone to gather a sketch of the situation. Depending on the circumstances, I may or may not make phone contact with additional involved parties — i.e., family members, health professionals, lawyers, and, if he or she is capable, the client. Following the phone [...]

You may have heard this before: Put a frog in a pot of water and set the burner to simmer. If the change in temperature is sufficiently gradual, by the time the frog experiences pain, it will be too late to escape. (Please don’t try this at home.)